Mercytrip is a hotel and flight search and price comparison website so we are not actually involved in the booking. After you found the deal to your liking on Mercytrip, you would have clicked it to be taken to the booking site offering the price (e.g. Expedia, Booking.com) where you made a reservation directly with them. For your online security, we keep no records of the transactions made through the booking sites and cannot access or alter your booking in any way.